Reference Page

• Phillips, J. (2021). Human Resource Management: An Applied Approach, 3e loose-leaf (3rd ed.). Chicago Business Press.

• Winkler, M., & Onojeghuo, C. (2020). Beautiful free images & pictures. Unsplash. Retrieved May 7, 2022, from https://unsplash.com/ 

• Winstead, T. (2021, June 18). Pexels. Retrieved May 8, 2022, from https://www.pexels.com/ 

• IBM Cloud Education. (2020, July 15). Machine Learning. IBM. Retrieved May 7, 2022, from https://www.ibm.com/cloud/learn/machine-learning 

• IBM Cloud Education. (2020, July 2). Natural Language Processing (NLP). IBM. Retrieved May 7, 2022, from https://www.ibm.com/cloud/learn/natural-language-processing 

• Oracle Cloud Infrastructure. (n.d.). What is a chatbot? Oracle. Retrieved May 7, 2022, from https://www.oracle.com/chatbots/what-is-a-chatbot/ 

• Twin, A. (2022, February 8). Understanding Key Performance Indicators (KPIs). Investopedia. Retrieved May 7, 2022, from https://www.investopedia.com/terms/k/kpi.asp 

• Frankenfield, J. (2022, March 16). How Artificial Intelligence Works. Investopedia. Retrieved May 7, 2022, from https://www.investopedia.com/terms/a/artificial-intelligence-ai.asp 

• BambooHR. (n.d.). What is an applicant tracking system (ATS)? BambooHR. Retrieved May 7, 2022, from https://www.bamboohr.com/hr-glossary/applicant-tracking-system-ats/ 

• HubSpot. (2017, January 30). What is Artificial Intelligence (or machine learning)? YouTube. Retrieved May 7, 2022, from https://www.youtube.com/watch?v=mJeNghZXtMo&list=TLGGR6SypFltfUUwNzA1MjAyMg

• Finnigan, D. (2022, March 14). The Rise of Artificial Intelligence in the Workforce. Jobvite. Retrieved May 7, 2022, from https://www.jobvite.com/blog/future-of-recruiting/the-rise-of-artificial-intelligence-in-the-workforce/ 

• Windley, D. (2022, April 14). Is AI The Answer To Recruiting Effectiveness? Forbes. Retrieved May 7, 2022, from https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/06/16/is-ai-the-answer-to-recruiting-effectiveness/?sh=bca13a82d7c7 

• Anderson, D., Bjarnadóttir, M. V., & Ross, D. G. (2022, January 28). Using People Analytics to Build an Equitable Workplace. Harvard Business Review. Retrieved May 7, 2022, from https://hbr.org/2022/01/using-people-analytics-to-build-an-equitable-workplace 

• Loten, A. (2022, January 7). Employers, Investors Take Notice of AI Tools to Speed Job Recruitment. The Wall Street Journal. Retrieved May 7, 2022, from https://www.wsj.com/articles/employers-investors-take-notice-of-ai-tools-to-speed-job-recruitment-11641599629 

• Kilens, M. (2020, October 22). 2020 State of Conversational Marketing. Drift. Retrieved May 7, 2022, from https://www.drift.com/blog/state-of-conversational-marketing/ 

• Indeed Editorial Team. (2021, February 22). What Is a Digital Interview? How to Prepare. Indeed Career Guide. Retrieved May 7, 2022, from https://www.indeed.com/career-advice/interviewing/digital-interview 

• SHRM Staff. (2019, August 13). HR Storytellers: Delia Ortiz. Blog.SHRM.org. Retrieved May 7, 2022, from https://blog.shrm.org/blog/hr-storytellers-delia-ortiz 

• PandoLogic. (2021, November 12). 3 Companies That Are Using AI Tools for Recruiting. Pandologic. Retrieved May 7, 2022, from https://pandologic.com/employers/recruitment-industry-trends/3-companies-that-are-using-ai-tools-for-recruiting/

• TEDxTalks. (2018, December 12). Automating Recruitment | Todd Carlisle | TEDxLASalon. YouTube. Retrieved May 7, 2022, from https://www.youtube.com/watch?v=ljmsrGdlo9A&list=TLGG3zs4nMnzlHkwODA1MjAyMg